Beamsleepkind support
Answers to common questions, and a way to reach us.
Quick answers
Do I need an account?
No. sleepkind has no account and doesn't ask for your name or email.
Why am I not getting reminders?
Check notifications are allowed for sleepkind in your phone's settings, then open the You tab to see which reminders are switched on and when the next one is due. You can send yourself a preview reminder from the same screen.
How do I change my wake or bed time?
Open the You tab and tap Wake time or Bed time. All reminders and guidance recalculate from the times you set.
Why does sleepkind ask for my location?
Only if you choose current-location sunlight timing. sleepkind uses it on your phone to work out local sunrise and sunset, and doesn't store it. You can pick a nearby city or use general timing instead.
Does sleepkind track my sleep?
No. sleepkind coaches the daytime habits that shape tonight's sleep. It doesn't score your sleep, read your Health app or need a wearable.
How do I delete my data?
Delete the sleepkind app from your phone. Everything sleepkind stores is kept on your phone, so deleting the app removes it. See the sleepkind Privacy Notice.
Is sleepkind a medical app?
No. sleepkind offers general sleep habit guidance. It doesn't diagnose or treat sleep disorders. If you have ongoing sleep problems, please speak to your GP.
Contact sleepkind support
Email hello@findyourbeam.com with "sleepkind" in the subject line. We usually reply within two working days.